• Overview
    • Current Release Notes
    • Your patientNOW Desktop
      • Column Order
      • Color Schemes
      • Quick Access Toolbar
      • Ribbon Bar
      • Sticky Note Basics
    • Schedule
      • Adding an Appointment to the Schedule
      • patientNOW Schedule Icons
      • Office Appointments
      • The Right Click Menu
        • Cancel/No-Show
        • Check-in or Check-out
        • Confirm Appointment
        • Create Consent or Encounter Note
        • Create Quote or Invoice
        • Create a Surgery Record
        • Print Actions
        • Reschedule or Delete
        • Send Text Page to Patient
        • View Patient's Appointments
    • Patient Basics
      • Add a Patient
      • Date of Death
      • Merge Duplicate Patients
      • Patient Referral Source
      • Patient Address AutoComplete
    • Scanning and Batch Processing
      • BarcodeNOW
      • Scanning from a Local Scanner
    • Manage Inventory
      • Perform an Inventory Count or Adjust Inventory
      • Product Returns
      • Product Barcodes
    • Photo Management
    • patientNOW's iPad App
    • Videos and Webinars
    • patientNOW Integrations
    • patientNOW Terms and Conditions
  • Patient Engagement
    • Communications Hub
      • Communications Hub - Patient Appointments
    • EmailNOW
      • Email History
      • Save Email to Chart
      • Send Email to Patient
    • Fax Basics
    • Membership Tracking
      • Selling a Membership
      • Canceling a Membership Plan
      • Managing Membership Plans
    • myAppointmentNOW
      • New Patient Registration Online
      • Using SecurePayNOW with myAppointmentNOW
    • myPatientNOW
      • Retrieve Username/Password
      • Sync Patient to MPN
    • Release of Information
    • Managing Patient Tasks
      • Task Icons in the Blue ID Bar
    • TextNOW
    • Treatment Pathways
      • In the Patient Chart
        • Add Pathway to Patient
      • Schedule Surgery
      • The Pathways Task List
  • Financial
    • Quotes
    • Invoices
      • Patient Payments
      • Invoice Locking
      • Prepaid Packages
      • Receiving on an Invoice
      • Refunding a Payment
    • Daily Weekly Monthly Close
      • End of Day Close
      • End of Month Close
      • End of Week Close
    • Award Points
    • Clover Mini
      • Payment
      • Refund
    • Gift Cards
      • Selling Gift Cards
      • Gift Card Payment
      • Adding Funds
      • Checking Balance
      • Ordering Gift Cards
    • Gratuity
    • Insurance Billing
      • Definitions
      • Apply Insurance Payment
      • Apply Insurance Batch Payment
      • Medicare Payments
      • Verifying Eligibility
    • Projected Income
    • SecurePayNOW
    • Reconciliation
      • Setting Up Financial Reconciliation Rights
      • Running Financial Reconciliation Reports
    • Mobile Checkout
  • Clinical Info
    • Charting an Injectable Treatment
    • Document Template Link Fields
    • ePrescribing
    • Patient Medications
    • Spell Check in Document Creation
    • Vital Signs
  • Reporting
    • reportNOW
    • Daily Weekly Monthly Close
      • End of Day Close
      • End of Month Close
      • End of Week Close
    • Frequently Asked Questions
    • Retired Reports
  • Configuration
    • Configuration Outline
    • Configure and Activate your Clover Mini
    • Users and Roles
      • Adding or Disabling a User
      • Access Right Definitions
      • Commissions
      • Configuring EmailNOW
    • People and Places
      • Insurance Plans
      • patientNOW Address Book
      • Providers
      • Service Facilities
    • Schedule and Portal
      • Smart Scheduling
        • Smart Scheduling - Update Overview
        • Smart Scheduling - Configuring Appointment Types
        • Smart Scheduling - Configuring Resources
        • Smart Scheduling - Booking Appointments
      • Schedule
      • Patient Registration
      • Referral Source and Detail
      • myAppointmentNOW
      • myPatientNOW
    • Clinical Admin
      • Family Medical History
      • Injectable Types
      • Laser Treatment Types and Spots
      • Personal Medical History
      • Social History
    • Financial Admin
      • Award Points
      • Commissions
      • Discount Reasons
      • Memberships
      • Payment Methods vs. Payment Types
      • Procedure Categories
      • Procedures
      • Promotional Discounts
      • Sales Packages
      • Sales Tax
    • Document Template
      • Document Template Configuration
      • Adding a .pdf Document Template
      • Document Template Link Fields
      • Patient Documents Tab Configuration
      • QuickNote Snippets Configuration
    • Inventory
    • Treatment Pathways
      • Introduction
      • Best Practices
      • Stages
      • Pathway Steps
      • Appointment Types
      • Troubleshooting
  • All Files
You are here: Patient Engagement

Patient Engagement

So many ways to communicate with your patients, so little time. Use some of these build-in ideas for staying in touch.

The Communications Hub

Communications Hub

Communications Hub - Patient Appointments

EmailNOW

Documentation of Email Sent to Patient

Saving an Email into patientNOW (EmailNOW)

Sending a Personalized Email to a Patient

What is EmailNOW?

TextNOW

TextNOW

myPatientNOW and myAppointmentNOW

Sync Patient with MyPatientNOW

Retrieving the Patient's Online Username and Password in patientNOW

What is myPatientNOW?

What is myAppointmentNOW?

Release of Information

Treatment Pathways

Using Treatment Pathways in the Patient Chart

Treatment Pathways Video and Webinar

Adding a Treatment Pathway to a Patient

Scheduling a Surgery Appointment from Treatment Pathways

Your Treatment Pathways Task List